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Summary of Sylvania Customer Service Calls

38 TOTAL CALLS
92% SUCCESSFUL CONNECTIONS
02:00 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Sylvania to Ask about:

Product/ Service quality:

  • “Portable DVD player for car straps are broken”
  • “About a product”
  • “Bad bulbs”

Other:

  • “My 10 in DVD player doesn’t read disc anymore”
  • “Need help with my clock radio”
  • “Hose kit”

About Sylvania

Summary

In this short profile we are going to describe the worldwide popular provider of light solutions and all materials referred to it. Sylvania is a subdivision of OSRAM AG of Munich, Germany. Since 1901 this corporation has been growing and as a result, there are satisfied clients in more than 140 countries. Commercial and retail clients are absolutely from various industries, for instance mining, automotive, machine tool and even aerospace spheres. The main products are featured here: fluorescent, luminaires, solid state lighting, ballast and power supplies. By the way, clients have an opportunity to save some money if to print discount coupons.

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