Tobi B Yii

Dvd player reset

I'm having connection issues...port cord & sound issues. I connected the proper cords, video shows no sound though?
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Preferred solution: Information regarding connection from TV to DVD player.

Sakshi S Oej

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Verified Buyer
| map-marker Roanoke, Texas

No one picked up the call

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Sylvania - No one picked up the call
Sylvania - No one picked up the call - Image 2
Not got the right products as mentioned on the package. After working all the way to step 1 and step 2. When I looked for the step 3 UV bottle, it is not in the box. Now my car headlight is even worst with all that sanding. This is truly pathetic and very disappointing. I really want to not just get refund but also an explanation in why they do such a major mistake. Instead of UV bottle, they have 2 surface activator bottle as shown in the pic
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Loss:
$20

Preferred solution: Apology

Diane A Iia
map-marker Indianapolis, Indiana

Radio -

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Cannot figure out how to make dots between hour and minutes stop when radio is not on. When I am listening to radio the dots do not keep blinking.
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Kaushal P Ici
map-marker East Brunswick, New Jersey

Smart Bulb not connecting

After my wifi password reset , all Sylvania Smart + flashing and not able to connect . I have tried all sort of thing and add ends up device timed out error . Internet is operating and i am able to connect kn 2.4 GHZ and working fine however smart bulb not able to reset .
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Anonymous
map-marker Northfield, Illinois

Problem witdoesnt work h product

Sylvania - Problem witdoesnt work h product
Sylvania #7506/1073 long life batteries don't work. I'm seeking my money back or new bulbs from this package.
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Anonymous
map-marker Northbrook, Illinois

Problem with product

I still haven't heard back about product I gad a problem with. Thanks yes it's been over a month. Still mo reply. I have tried calling. I get no response. Susan Parsa
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Mark N Kbd

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Verified Reviewer
| map-marker Traverse City, Michigan

Follow up to previous complaint of damage

Sylvania - Follow up to previous complaint of damage
Purchased Silverstar ultra replacement headlamps and within the first week melted the light socket in my headlight assembly. Talked with customer service, and they said an engineer would respond promptly (within 24 hours). Four days have elapsed with no follow-up.
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Loss:
$70

Preferred solution: Full refund

Felix S Xil
map-marker Midlothian, Texas

A warranty issues

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Sylvania - A warranty issues
Sylvania - A warranty issues - Image 2
The tablet stop charging and doesnt play dvd. I want it replaced immediately. I brought this unit for my camper and its not a good quality unit. And to cost me $100 dollars. Thats not good
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Loss:
$101
Pros:
  • Worked for 30 days
Cons:
  • Shuts off and not a quality product

Preferred solution: Deliver product or service ordered

User's recommendation: No to buy Sylvia is products

Tamara G Xph
map-marker Covington, Georgia

DVD player is not reading disk

I need you all the fix this DVD player It's reading disk not found...,... Please assist Please Assist please assist
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Loss:
$200
Cons:
  • Not working

Preferred solution: Deliver product or service ordered

Tanya K Bks

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Verified Reviewer
| map-marker Livonia, Michigan

Junk DVD player

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I have a DVD player that only worked for 5 months and it messed up!!! Customer service won't do nothing to help with the problem.. no reason for this player not to work!!!! I am so discussed with this company and their employees that answer the phones .. so rude and just flat out Don't care about their products ot customers!! So sick of this COMPANY
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Loss:
$35
Pros:
  • Work for above 3 months
Cons:
  • Quit working only after 4 months

Preferred solution: Let the company propose a solution

User's recommendation: DO NOT BUY ,, JUNK PRODUCTS

Imogen F Nou

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Verified Reviewer
| map-marker Baton Rouge, Louisiana

Problems with VCR/DVD combo; ?customer service

Product problems with VCR/DVD combo and NO customer service:

The VCR will only eject tapes; it does not matter which type of tape, a blank tape or content tape, SP or LP tape. I have tried different outlets, also the screen for the DVD reflects electrical interference.

I would like to try cleaning the heads of the VCR with a commercial online product but am nervous to do so if the VCR ejects all tapes whether blank or content tapes and do not wish to waste a lot of money on products that will not fix the problem. I telephoned the telephone number 1-80*-***-**** given in the Owners Manual; I was advised this telephone number could not be completed and to try*611. I also tried calling other "customer service numbers," some of which wanted to charge for talking to a tech. I have had this product for about 17 years but it has been lightly used.

Pls.

advise. Thank you.

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Pros:
  • Lasted a long time
  • Lightly used
Cons:
  • Wrong support number

Preferred solution: Help with determining the problem: ejection of all VHS tapes and if cleaning the VCR portion of the combo will help and if so, what products to use and if Sylvania makes or recommends certain products for cleaning VCR.

User's recommendation: make sure you have several customer service telephone numbers, including local numbers, emails addresses, and are placed on a mailing list from the manufacturer for any customer service changes

Carrie M Aes

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Verified Reviewer
| map-marker Morden, Manitoba

Warranty

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My Mother in Law bought a Portable DVD player through best buy- The warranty period was 1 year according to 2 people that we spoke with. The first DVD player was damaged when we got it- the 2nd one never worked properly. With Covid and reduced hours at best buy we were unable to return the item within the 30 days- they did tell us that we had 1 year manufacturers warranty. When i tried to use the warranty- i was told it was only 90 days- I again reached out to best buy and they assured me it was 1 year warranty. I have had no luck- This DVD doesnt have 1 hour of use on it- it is ridiculous! Need Answers Carrie Miller
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Anonymous
map-marker Rotonda West, Florida

PROMPT

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FOR NOW, I'M GOING TO HAVE TO BE SATISFIED WITH ANSWER RECEIVED! SO NOT HAVE THE TIME TO ASK A BUNCH! MY WIFE IS SEVERLY HANDICAPPED AND DISABLED! STILL HAVE MANY QUESTIONS, BUT BEING HER SOLE CAREGIVER I HAVE NO TIME! THANKS, ED
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Rodnina R
map-marker Newburgh, New York

Having trouble getting my television to come on

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I dont know whats wrong with my television set and it will not come on when I push the power button the light will flash a few seconds but the television wont come on
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Preferred solution: My tv is not working. I need IT!

Linda P Zlr
map-marker Reading, Pennsylvania

No sound on my Undrr counter tv

No sound on under cabinet tv I live in Reading Pa 19609 are All of a sudden there is no volume Our local cable company did do a service call today. They could not after at least half an hour find out why no volume
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Preferred solution: Service help if available or on line support to contact me personally

Ariel V Wfv

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Verified Reviewer
| map-marker Amarillo, Texas

Can’t remember code password

I set the code for my sister because it's her Christmas present, and now we can not get into it. And the reset button is not working
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Preferred solution: Tell me how I can get that password or to reset it completely

About

Summary

The company is the worldwide popular provider of light solutions and all materials referred to it. Sylvania is a subdivision of OSRAM AG of Munich, Germany. Since 1901 this corporation has been growing and as a result, there are satisfied clients in more than 140 countries. Commercial and retail clients are absolutely from various industries, for instance mining, automotive, machine tool and even aerospace spheres. The main products are featured here: fluorescent, luminaires, solid state lighting, ballast and power supplies. By the way, clients have an opportunity to save some money if to print discount coupons.

Sylvania reviews and complaints

Sylvania is ranked 210 out of 1162 in Auto Parts and Accessories category

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